FAQs

Customer service hours are Monday through Friday, 8:00 am to 7:00 pm ET. If you have questions about Union Plus products or if you want to apply for coverage, please call us toll free at 1-800-393-0864 during the hours of operation. After you become an insured union member, you can continue to use the same customer service number for all your needs.
Yes, we can pay your bill via electronic funds transfer, credit card or direct bill. You may change your billing method by calling us toll free at 1-800-393-0864 (Monday through Friday 8:00 am to 7:00 pm ET).
We will be glad to walk you through the claim filing process. Call us toll free at 1-800-393-0864 to send you any necessary paperwork. (Monday through Friday, 8:00 am to 7:00 pm ET). You may also download and print a claim form from this site and mail it to the address on the claim form.
For any other changes, call us toll-free at 1-800-393-0864 (Monday through Friday 8:00 am to 7:00 pm ET). You may also download and print a claim form from this site and mail it to the address on the claim form.